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value &service
Contact Us

ADD: Room 801, 816, Building 1, Tianda Plaza, Jianggan District, Hangzhou, Zhejiang Province, China
TEL: +86-571-87569602
E-MAIL: lisahao@groutmaterial.com
CEl:+8618503893502

Our Value:

Respect, openness and fairness 
We treat each other fairly and with respect. We advocate open trusting dialogue in our company and with our business partners and our business environment. We reach mutual agreements with mutual fairness as a prerequisite for mutual success.

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Integrity 
We respect justice and the law as well as generally recognised traditions of the countries in which we are active and promote the intercultural competency of our employees. We act on our values in accordance with our word.

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Responsibility for man and the environment 
We are responsible for our environment. Security, environmental protection and health are priorities in our trade, before economic concerns.

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Our Service

Before sale service:

Submit the requirement and special demand to the one-to-one consultant → Introduce the corresponding or similar products/Submit the special demand to Engineer → Test the sample in laboratory under standard test equipment /R&D team formulate the recipe and test the formulated sample under standard test equipment→ Laboratory release the Declaration of Performance →Express the tested sample and laboratory report

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In sale service:

Send the Confirmed formula to production department and test for bulk production →Update the bulk production real-time monitoring video → Confirm the package requirement and update container loading video → Notification of departure from domestic port → Express Custom Clearance documents → Notification of Arriving

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After sale service:

Engineer/video/Instruction guidance for precaution and usage → Collect after-use feedback and upgrade product /Refund and compensation

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